Pre-Buy Info
Dear Styer Propane Customer:
Styer Propane, LLC has a limited amount of propane this year for our Pre-buy program on a first come, first served basis. The propane that you purchase (200 gallon minimum) is for deliveries made after November 1, 2024. All deliveries prior to November 1st will be billed the day of delivery price per gallon. All outstanding balances must be paid, in full, before the pre-buy can be applied to your account. (The 5 cent per gallon discount has already been factored into your pre-buy price.)
***Please note: A dropbox is located in our vestibule for your convenience. If you need assistance with your account, you can call the office at 610-458-8389 to make an appointment to discuss your account in person.***
THE DEADLINE FOR PRE-BUYING IS SEPTEMBER 30, 2024
** OR WHILE SUPPLIES LAST**.
Two Options Now Available!
Either download, print, complete and sign the pre buy agreement and return it with your payment for the total amount due or submit the online form, which will be automatically emailed to us and make payment!
OR
**NOTE: Payment and form must be received in order to process your pre-buy purchase. Please write your account number on the form and also on the memo line of your check. (Your account number can be found on your last invoice or delivery ticket and starts with 01. ... ) (Please apply any available credit).
If you choose to pay by credit card, (Visa, MasterCard, or Discover);there will be an additional charge of 5 cents per gallon for pre-buy credit card processing. Call us with your card information; then you have the option of mailing or E-mailing your completed form. Your pre-buy will not be credited to your account until we receive your signed pre-buy form and payment. Your cancelled check or credit card statement will be your receipt.
*Pre Buy accounts are put on Automatic Delivery for the entire contract period of November 1st
through May 31st.*
***On June 1, 2025 the total dollar amount of your undelivered contract gallons will be credited back to your account***
***You cannot carry undelivered pre-buy gallons over to the next season***
See Important Notices Below:
Reminder for Generator and Pool Heater Accounts
It is YOUR responsibility to monitor your tank level if your generator begins to run OR if you use pool heater. Call the office to schedule a delivery when your tank is approximately at 30%.
Attention All Customers
Please notify Styer Propane, LLC of any modifications or additions to your propane appliance(s) or systems, at which time a leak-check will be scheduled. For instance: the addition of a new gas appliance, (ie: cooktop, pool heater, generator, etc.) or an increase in family members living at home. Please notify the office so we can make the changes necessary to track your usage.
**We highly recommend the use of smoke detectors, CO2 detectors, and combustible gas leak detectors.**
PAYMENT BY E-Check is available on our website and qualifies for the $.05/gallon discount.
Changes to Our Billing System
Styer Propane has transitioned to E-Invoices, unless YOU specifically request paper. A delivery ticket, which is your invoice, will be left at the property on the day of delivery. E-Invoices will be e-mailed the following business day. WE ARE NO LONGER PRINTING AND MAILING STATEMENTS THE WEEK FOLLOWING DELIVERIES. (Statements will only be emailed to delinquent residential accounts.) Please be sure to advise us of any changes to your email address. Business accounts will receive monthly statements via email. To request paper invoices or if you have concerns or questions regarding this change, contact the office. Please note: accounts with an outstanding balance over 30 days may not receive a delivery until paid in full. Please keep your account current to avoid any interruption to service.
WILL CALL customers; please call to schedule a delivery when your gauge reads 30%.
Failure to call in a timely way for generator usage, pool/spa heaters, "will call" customer, or customers with past due balances, may result in additional delivery charges.
Emergency deliveries, (same day, out of route or after regular delivery hours-Monday thru Friday -7 a. m. thru 4 p.m.) will be charged a minimum of $75.00 plus the delivered propane. Emergency deliveries during evenings, weekends and holidays will be charged an additional premium, subject to the dispatcher's discretion, plus the delivered propane.
The monthly budget program is open for enrollment in May of each year. If you are considering going on the budget plan, please call as soon as possible since it may be possible to still enroll.
All Residential accounts are due within thirty (30) days from the delivery date. Accounts over thirty (30) days are subject to a monthly late fee and finance charge.
Minimum delivery requirements: Customers with a 500 gallon or larger tank must have a
minimum delivery of 200 gallons. Smaller tanks must be filled at the time of delivery.
Winter Deliveries: Please shovel the snow away from your tank and put a stake to mark the tank location. At the driver's discretion, deliveries will not be made if your driveway is unsafe for our drivers and equipment.
Be sure to check our web site periodically for future updates. We, at Styer Propane, LLC, hope that our propane service exceeds your expectations and that our business relationship is a pleasant one. If you have any questions, please call us at 610-458-8389. We appreciate your business!!
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